Sayyar

Privacy Policy

Sayyar respects your privacy and is committed to protecting the personal and business information shared with us. This Privacy Policy explains how we collect, use, store, and protect information when you interact with the Sayyar website, mobile application, and related services.

Sayyar operates as a digital car rental platform that connects customers with licensed rental showrooms and fleet partners across Saudi Arabia.

Our website primarily serves rental partners and business inquiries, while bookings and customer activity take place through the Sayyar mobile application.

By accessing or using Sayyar’s website, app, or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information necessary to operate our platform responsibly and efficiently for both rental partners and customers.

Business & Partner Information
When rental showrooms or fleet partners contact or register with Sayyar, we may collect:

  • Business or showroom name
  • Contact Person Name
  • Phone number and email
  • Trade license or registration details
  • Fleet and vehicle information
  • City and operational details
  • Banking or payment details (for payouts where applicable)

Customer Information (via mobile app)
When customers use the Sayyar mobile application to book vehicles, we may collect:

  • Name and contact details
  • Identification documents and driving license
  • Booking and rental history
  • Payment and billing details
  • Location and usage data (for booking and service functionality)

Technical & Website Data
When you visit our website, we may automatically collect:

  • Device and browser information
  • IP address
  • Website activity and navigation
  • Cookies and analytics data

This helps us improve website performance and understand user behavior.

2. How We Use Information

Sayyar uses collected information for legitimate business purposes, including:

  • Managing rental partner onboarding and communication
  • Listing and managing rental showroom fleets
  • Enabling customer bookings through the Sayyar app
  • Processing payments and partner payouts
  • Improving platform performance and user experience
  • Providing support and responding to inquiries
  • Sending important updates, service notifications, or marketing communications
  • Maintaining safety, preventing fraud, and ensuring compliance

We only use information where necessary to operate and improve our services.

3. Information Sharing

We do not sell personal or business information.

We only share information when required to operate our platform responsibly.

Information may be shared with:

  • Licensed rental showroom partners for booking coordination
  • Payment gateways and financial processors
  • Verification and security service providers
  • Technology and hosting providers supporting our platform
  • Legal or regulatory authorities when required by law

All partners and service providers are expected to maintain confidentiality and data protection standards.

4. Payments & Financial Information

Payments made through Sayyar are processed via secure third-party payment providers.

Sayyar does not store full card details on its servers. Payment processors handle financial data using secure and compliant systems.

For rental partners, payout and billing information is used only for transaction processing and account management.

5. Cookies & Tracking Technologies

Sayyar uses cookies and similar technologies to:

  • Improve website functionality
  • Analyze performance and traffic
  • Understand visitor behavior
  • Support marketing and advertising campaigns

These tools help us deliver a smoother and more relevant experience.

Users may control cookies through browser settings.

6. Marketing & Communications

Sayyar may send updates, promotional messages, or service-related notifications via:

  • Email
  • SMS or WhatsApp
  • Digital advertising platforms

You may opt out of marketing communications at any time by contacting us or using unsubscribe options where available.

7. Data Security

We take reasonable administrative and technical measures to protect information from unauthorized access, misuse, or loss.

These include secure servers, controlled access, and monitoring systems.

While we strive to protect all data, no online system can guarantee absolute security. We continuously review and improve our protection practices.

8. Data Retention

We retain information only as long as necessary to:

  • Operate the platform and provide services
  • Maintain legal and financial records
  • Resolve disputes or inquiries
  • Meet regulatory requirements

When data is no longer required, it is securely removed or anonymized.

9. Third-Party Services & Links

Our website or app may contain links to external services or platforms.

Sayyar is not responsible for the privacy practices of third-party websites or services. Users should review their policies separately.

10. Eligibility & Platform Use

Sayyar’s website is intended for licensed rental businesses and professional partners.

Vehicle listings are limited to approved rental showrooms and fleet operators. Individual car listings are not accepted on the platform.

11. Policy Updates

We may update this Privacy Policy from time to time to reflect operational, legal, or service changes.

The updated version will always be available on our website with the revised effective date.

12. Contact Us

For privacy-related questions, requests, or concerns, please contact:

Email info@sayyarcar.com
Company Sayyar Car
Location Riyadh, Saudi Arabia

We are committed to maintaining transparency and protecting the information shared with us.